KEEPING OUR COMMUNITY SAFE

Read about what we are doing to ensure a safe campus environment’

The health and safety of students, staff and all in our community remains our utmost priority. Important elements of our Standard Operating Procedure (SOP) and the health and safety guidance we have put in place on campus can be found below.

However, as the COVID-19 pandemic remains an unpredictable and evolving situation, you are required to check your email and the announcements on Blackboard for the very latest information.

We are required to adhere to the latest guidance given by Ministry of Higher Education (MOHE), Ministry of Health (KKM), National Security Council (NSC) and other recognised government authorities.

If you are tested positive for COVID-19

  • Immediately self-isolate.
  • Strictly follow any advice you receive from the Ministry of Health (MOH) or official government agency and comply with their contact tracing procedures.
  • Let the university know as soon as possible as we are obliged to report cases on a daily basis to the Ministry of Higher Education. Students should fill in this online form as soon as possible. Staff should fill in this online form and inform their line manager.
  • The University Control Centre will contact you in order to conduct its own contact tracing for the health and safety of members of the university community.
  • Return to campus only when you have received clearance from the MOH.

If you have been identified as a close contact or suspect yourself to be a close contact

  • Immediately self-isolate for a period of 14 days (from the point of last known contact if the identity of the individual tested positive is known).
  • Strictly follow any advice you receive from the Ministry of Health or official government agency and comply with their contact tracing procedures.
  • Let the university know as soon as possible as we are obliged to report cases on a daily basis to the Ministry of Higher Education. Students should fill in this online form as soon as possible. Staff should fill in this online form and inform their line manager.
  • The University Control Centre will contact you in order to conduct its own contact tracing for the health and safety of members of the university community.
  • If you show symptoms during the 14 day self-isolation period contact a doctor.
  • Return to campus only after 14 days if you do not display any symptoms, unless you have been instructed otherwise by the MOH

University Control Centre

Covid-19 case are managed through the University Control Centre.

If you suspect you are at risk or have any concerns about your health and safety or that of the university community please contact the University Control Centre at This email address is being protected from spambots. You need JavaScript enabled to view it. or +607 268 6255 during office hours.

Health and Safety Induction Video

All students should watch the Health and Safety Induction video (2 minutes in duration) which provides essential tips and advice to keep everyone safe on campus during the Covid-19 global pandemic.

Essential SOPs

Here are the essential SOPs that will be valid from 1st January 2022 onwards until further notice.

Please note the SOP is subject to change in accordance with the latest guidance issued by the Ministry of Higher Education (MOHE) and other government agencies.

Coming to campus

  • Only vaccinated individuals may enter campus.
  • Ensure your MySejahtera shows your vaccinated status; note that you will not be allowed to enter campus if your MySejahtera indicates your status as Home Surveillance Order, Close Contact, Person Under Surveillance, or Patient Under Investigation.
  • Individuals who display symptoms or have a temperature >37.5 will not be allowed onto campus.
  • Please do not come to campus if you are feeling unwell, if a member of your household is tested positive, or if you are a close contact.
  • Campus will operate from 8:30am-6:00pm.

While on-campus

  • Masks should be worn at all times, unless you are in a room by yourself.
  • Always maintain physical distancing of at least 1m.
  • Avoid any physical contact.
  • Observe good personal hygiene.
  • Avoid sharing items such as stationery and utensils.
  • You are recommended to eat and drink in the Heartspace or open area at the back of the building. Do not share food or drink.
  • Bring your own prayer mat and robes if you are using the prayer room.
  • Do not move chairs or furniture, and only sit in designated areas.
  • Limit your time in common areas such as corridors and toilets.
  • If you feel unwell while on-campus, please contact the Security Team who will assist you.

University Control Centre (CC)

  • CC can be contacted at +607-268 6255 (during office hours) or This email address is being protected from spambots. You need JavaScript enabled to view it.

For students

  • You are free to come to campus so long as you meet the requirements listed in “Coming to campus” above.
  • Avoid congregating in groups and ‘bunching’ outside of classrooms.
  • Please use the LRC for study activities; private studying inside classrooms is not permitted.

International students

  • Please contact the International Office at This email address is being protected from spambots. You need JavaScript enabled to view it. for the latest travel and visa arrangements.

For staff

  • You will be advised by your department head on your work arrangements.
  • Avoid unnecessary mingling with other departments.
  • We encourage online meetings, but face-to-face meetings are allowed where necessary.
  • If you feel uncomfortable sharing an office, please book a meeting room to work from for the day.
  • Office doors should ideally be closed.

Teaching and learning

  • From 1st January onwards, we are following the University’s blended learning format with mandatory online and on-campus learning sessions.
  • Room occupancy is limited at 50% for on-campus teaching in order to maintain physical distancing.
  • Students should sit only in designated spaces.
  • Masks must be worn in classrooms and physical distancing should be observed at all times; class interaction is allowed within these constraints.
  • No eating is allowed during class.
  • If you feel unwell during class, please advise the staff member, leave the room, and seek help from the Security team.

Events and activities

  • All events and activities must be risk-assessed and in compliance with the latest official guidance from MOHE and government agencies. Please consult the University Control Centre in the first instance for advice.

Note to teaching staff

  • Ensure students are wearing masks and observing physical distancing.
  • If any student is displaying symptoms, ask them to leave the room and to contact the Security team.
  • You may dismiss class if any student fails to comply with instructions that puts the health and safety of others at risk.
  • Consider having students conduct any presentations online rather than in-class.
  • Replace physical handouts with electronic copies.
  • End class 10 minutes early to allow for the following class.
  • If you feel unwell during class, please dismiss the class and seek help from the Security team.

On-campus case management

  • If you are feeling unwell, please contact the Security team or CC immediately.
  • You will be asked to isolate on-campus and instructed to perform a rapid self-test.
  • If the result is negative, you will be advised to return home to rest and recover.
  • If the result is positive, you are advised to see a doctor and not return to campus until you have been cleared to do so. The CC will conduct contact tracing.
  • Where required, CC will inform close contacts accordingly, cordon off any affected areas on-campus or advise if campus needs to be closed temporarily.

If you are tested positive or identified as a close contact

  • Immediately self-isolate and follow any instructions given to you by the official authorities.
  • Inform the University Control Centre as soon as possible by completing the relevant form on the Covid-19 page at https://www.reading.edu.my/covid-19-update

Is there any reduction in tuition fees?

The University is not providing any specific discounts to programme fees in relation to Covid-19 over and above the financial support it already provides students in terms of scholarships, alumni discounts, early-bird and other incentives. This is a general university policy. The university is committed to providing students with the best learning experience, whether on-campus or off-campus virtually, with students receiving nothing less than a prestigious University of Reading degree on graduation.

Can I go to the UK campus to study ?

There is a complete set of FAQs specifically about undertaking mobility or transfer to the UK campus in BlackBoard: under the ‘UoR Malaysia’ tab and the ‘Mobility Information’ section (bottom right).

Can my parents or other visitors come onto campus?

Parents and visitors are allowed on campus by appointment and must be hosted while on campus.

Useful contacts

Our general student helpline is This email address is being protected from spambots. You need JavaScript enabled to view it.

Other contacts that you might find useful are provided below.

Team

Function

Contact

Johor Crisis Preparedness Response Centre (CPRC)
Operation hours: 8 a.m. – 10 p.m. every day


Centralised COVID-19 hotline – report on any new and suspected COVID-19 cases for the State of Johor.

Hotline: 07 238 2217
This email address is being protected from spambots. You need JavaScript enabled to view it.

National CPRC
Operation hours: 8 a.m – 10 p.m. every day

Full-fledge service on:
Responding COVID-19 case/ suspect
Advise and provide information related to COVID-19

Hotline: 03 8881 (0200)/ 0600/ 0700
Whatsapp:
010 969 9435/ 010 860 8949/ 013 927 9454/ 013 936 0454
This email address is being protected from spambots. You need JavaScript enabled to view it.

Gelang Patah Health Clinic (District)

Nearest KKM response team to campus.

Phone: 07 510 1252

Iskandar Puteri Response Center

Centralised emergency communication (health, safety and security) for local authority in Iskandar Puteri.

Phone: 07 511 3622

COURSE ENQUIRIES

Toll free:
+1800 18 6867

Tel:
+60 (7) 268 6205

WhatsApp/Mobile:
+60 (16) 7725 400
(click the WhatsApp number to contact us immediately)

Email:
my.enquiry@reading.edu.my

General Enquiries

University of Reading Malaysia
Persiaran Graduan, Kota Ilmu, EduCity, 79200 Iskandar Puteri, Johor, Malaysia.

Toll free:
+1800 18 6867

Tel:
+ 60 (7) 268-6200

Fax:
+60 (7) 268-6202

Email:
uor-malaysia@reading.edu.my

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