IT Services

You will be asked to complete a Multi-Factor Authentication before you can use many of our applications, including Office 365. Multi-factor authentication (MFA) protects you against lost or stolen passwords by adding a verification step to your university login with the Microsoft Authenticator App.

Follow these steps to setup two factor authentication to access your university account.

University of Reading Malaysia provides EDUROAM WIFI access. Eduroam (education roaming) is the secured, world-wide roaming access service developed for the international research and education community. More information about eduroam is available at www.eduroam.org.

Students, lecturers and staff of any Reading may connect to it using their home institution credentials while visiting any of the participating EDUROAM institutions.

1. Download and install the Marvis Client App

Go to eduroam.reading.ac.uk (or direct link UoR Juniper Mist Portal) on the device you want to connect. Once on the Juniper Mist portal page, check that the correct operating system has been detected (change by "Other OS" if not) and click "Download Marvis Client Onboarding App" (you can do this bit on eduroam before you forget the network).

Alternatively you can download the Marvis Client App from your application store:

• Apple App Store for iOS (including iPad)
• Google Play Store for Android (which includes Chromebook and other Android based tablets and netbooks)

Once downloaded, the Marvis Client will open with the message "No network profile configured. Contact your administrator for provisioning link".

2. Install the network profile from the UoR Juniper Mist Portal

Open the UoR Juniper Mist Portal (staying on the same device that you want to connect) to get the network profile. If asked, sign in with your UoR credentials and authenticate via Authenticator.

Press “Install Network Profile” from the UoR Juniper Mist Portal webpage. This will reopen the Marvis App so you can install the profile there.

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Follow the on screen instructions to install the network profile.

3. Join Eduroam to complete set up

You will be asked if you want to connect to Eduroam. Say "Join" to complete set up and connect to eduroam (whether you are on campus or not). If you are not on campus you will connect to eduroam automatically next time you’re here.

The PC facilities on campus are available to all University students. These are located in the LRC open spaces, as well as individual labs where teaching is done. Outside teaching hours, the labs are available for student use.

The computers in the labs are equipped with Microsoft Windows 10, Internet Explorer, Google Chrome, Microsoft Office Applications and a range of software being used for teaching and learning. Logon id's for new students will have to use the usernames in the following format of rdg-home\ab192837. The logon password will be the ITS password.

There are a number of PC facilities available for you to use:

• LRC - open area
• PC N1.32
• LRC C0.06
• Dealing Room N2.32
• Learning Studio N3.07

Overview

The University has a network of efficient and cost-effective printer and scanning devices called Multi-Functional Devices (MFD) that allow students to print, copy and scan. You can choose to print to any device on campus, by sending your document to a central print queue and then 'pulling' it from the MFD in a location by tapping your campus card. The same method allows copy and scan.

Students will have to pay for printing and copying via a prepaid mechanism. They are required to top up their print accounts at the LRC, and will then be able to print and copy form the MFD machines on campus. The prepaid amount will be valid throughout their entire study at the university.

The MFD machines allow students to scan documents. Scanned documents will be sent via email to the students. There are no charges for scanning.

Students are allowed to print from university lab computers and personal devices connected to the university WIFI on campus.

Web printing

Students can logon to https://webprint.reading.edu.my and upload their print documents in pdf format. The document can then be release for printing on any of the university MFD devices in the LRC or elsewhere on campus. You will need to tap your registered student card on the MFD to print the documents.

Mobile printing

YSoft SafeQ Mobile Print app can be used to print from both iPhone, iPad, and Android Devices.

Press discover and you can logon with your university credentials to send files to print.

Blackboard Learn is the universities Virtual Learning Environment/online learning platform. It is a flexible, web-based system that enables tutors to deliver online learning to students that is accessible at anytime and anywhere via an Internet connection. To sign into blackboard, it will be the same username and password you use to sign into other university services like email. The address for blackboard is

https://bb.reading.ac.uk

If you get an error, please check if it works in an incognito / private browser window. If it does work in private window, then you should clear your browser cache and try again in the main browser window. Help for students is available on the blackboard login page under help for students.

How to view your timetable

As with Reading UK, the University uses a system called CMISGo to display student timetables. To view your timetable, go to timetable.reading.edu.my and log in using your office 365 username and password.

Once logged in, you can select to view your timetable by day, week or month, using the Timetables drop-down in the top right of the page.

Get your timetable on your phone

Syncing your timetable to your phone is the easiest way to check the details of your scheduled teaching events on the go. To set this up, you'll need to log in to CMISGo on a PC or laptop to create an iCAL file which you can then sync to your phone. Further instructions are available here.

Help and support

For more information on viewing your timetable and using CMISGo, take a look at the 'Help' menu.

If you need further help viewing your timetable or if something doesn't look right, please email it@reading.edu.my

Acceptable Use Policy outlined below.

All users should be aware of the University's rules for the Use of University Computers and the Data Network. The full set is at https://www.reading.ac.uk/its/aup
All University IT facilities must be used in a legal, honest, decent and truthful way, and usage must comply with any laws regarding the use and storage of data. You should also be aware of the rules governing data disposal. Students are required to accept that when their registration as a computer user ceases (usually on their leaving the University), any data files they have left on the University's computers will be deleted or used in any way the University sees fit. All enquiries about the policy can be directed to it@reading.edu.my